How GreyFalcon MSP handles information submitted through this website.

Who we are

GreyFalcon MSP provides managed IT, cybersecurity, backup,
Microsoft 365, and compliance-readiness services.

Our website address is
https://greyfalconmsp.com.

Information you provide to us

When you contact GreyFalcon MSP, submit a website form,
schedule a meeting, request information, or otherwise communicate
with us through the website, we may collect information such as:

• your name,
• business or organization name,
• email address,
• telephone number,
• information you provide about your technology environment or business needs, and
• other information you voluntarily include in a message or form submission.

Please do not submit passwords, authentication codes, financial
account credentials, Social Security numbers, or other highly
sensitive information through a general website contact form.

How we use submitted information

Information submitted through the website may be used to:

• respond to inquiries,
• provide requested information or services,
• schedule meetings or consultations,
• evaluate whether GreyFalcon services are appropriate for an organization,
• maintain business and customer relationship records,
• improve website content and services, and
• protect GreyFalcon systems, users, and website infrastructure.

HubSpot

GreyFalcon MSP may use HubSpot for website forms, customer
relationship management, meeting scheduling, communications,
and related business functions.

Information submitted through HubSpot-enabled forms or scheduling
tools may be processed and stored by HubSpot in accordance with
HubSpot’s own privacy and data-processing practices.

Cookies and similar technologies

This website may use cookies or similar technologies for
functionality, security, analytics, form processing, and
remembering certain visitor preferences.

WordPress may also use cookies for administrative users who log
into the website. These cookies support authentication and
administrative functionality.

Third-party services used on the website may set their own cookies
according to their respective privacy policies.

Server and security logs

Like most websites, GreyFalcon’s hosting, security, and website
systems may automatically record technical information such as:

• IP address,
• browser and device information,
• date and time of access,
• requested pages or resources,
• referring website information, and
• security-related events.

This information may be used for website operation, troubleshooting,
security monitoring, abuse prevention, and investigation of
potentially malicious activity.

Embedded and third-party content

Pages on this website may contain content, forms, scheduling tools,
videos, links, or other resources provided by third-party services.

Interaction with third-party content may allow those providers to
collect information according to their own privacy policies.

How we share information

GreyFalcon MSP does not sell personal information to advertisers.

Information may be shared with service providers when reasonably
necessary to operate the website or provide requested services.
Examples may include website hosting, CRM, scheduling, email,
security, backup, or other technology providers.

Information may also be disclosed when required by law, legal
process, or when reasonably necessary to protect GreyFalcon,
its customers, users, systems, or others.

Data retention

GreyFalcon may retain submitted information for as long as
reasonably necessary to respond to inquiries, maintain business
records, provide services, meet contractual or legal obligations,
resolve disputes, and protect systems and operations.

Retention periods may vary depending on the nature and purpose of
the information.

Security

GreyFalcon uses reasonable administrative, technical, and
operational safeguards intended to protect information in its care.

No website, internet transmission, or information system can be
guaranteed to be completely secure. Visitors should use appropriate
care when deciding what information to transmit electronically.

Your privacy requests

If you have a question about information you previously submitted
through this website, or wish to request correction or deletion
where appropriate, contact GreyFalcon MSP using the information
below.

Changes to this policy

GreyFalcon MSP may update this Privacy Policy periodically to
reflect changes in website functionality, services, technology,
or legal requirements.

The current version will be posted on this page.

Contact

GreyFalcon MSP
Indianapolis, Indiana
317-560-4443

contact@greyfalconmsp.com

Last updated: August 28, 2026